Please take/ship your Product to our Gregory Authorized Warranty Repair Center:

Peter and Sons
42 S Windermere Blvd
Charleston, SC 29407

Include all details below on a sheet of paper:

Consumer Name
Contact Phone Number(s)
Return Address
Type/Model of Backpack
Torso Size: XS, S, M, L, XL
Color of Pack
Place and date of purchase (Copy of Receipt if available)
Description of Repair Needed

Peter and Sons will notify you of status and any applicable repair charges upon evaluation

If you have any additional questions, please Contact Us at Gregory Consumer Relations or call 877-477-4292, Mon-Fri 9am-6pm EST